Terms & Conditions

• All appointments must be pre-booked and paid in full at time of booking 

• Bookings under 12 hours notice are dependant of availability and are NOT GUARANTEED. 

• Bookings under 12 hour notice are subject to a last minute booking fee of $50. 

• All appointments are subject to staff and product availability and may be changed/cancelled/refunded at the discretion of Feel Good IV Therapy 

• We serve Calgary. Appointments outside of Calgary are subject to a travel fee and are dependant upon staff availability. Please contact us directly prior to booking. 

• Appointments outside of Calgary are subject to travel fees of $50+, to be paid prior to the appointment time. Fees are dependant on location. 

• All appointments and bookings are subject to our cancellation policy as follows:
  - Cancellations under 24 hours notice are non-refundable or bank-able (save for later). 
  - Cancellations of group bookings (5 or more) under 7 days are non-refundable or bank-able (save for later).

• All purchases are valid for a maximum of one (1) year from date of purchase. No refunds or extensions. Unused sessions expire and are no longer valid. 

• All intravenous (IV) treatments are subject to our '2-poke policy' as follows: 
  - If IV access is unsuccessful after 2 attempts, the practitioner will stop. The client can choose between the following 2 options:
  1) Cancel the treatment and receive a 70% refund.​
  2) Continue the treatment and receive further IV attempts 
  Continuing the treatment voids this policy and no refund shall be given, regardless of successful IV access or not. 

• Refunds shall only be given in the event of an emergency or '2- poke policy' situation 

• No refunds shall be given in the event of client changing their mind, declining the full treatment/ product, or any other changes or unforeseen outcomes such as an allergic or adverse reaction to any part of the treatment. 

• Feel Good IV Therapy is a private wellness company. Treatments are not covered by public health. 

• Treatments may be covered under health insurance plans or employee health spending accounts- please speak to your provider. We do not offer insurance coverage or direct billing. 

 

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